FAQ's
Here are some commonly asked questions to assist you.
We are Dillham Boating Club, a privately owned marina on the Norfolk Broads.
The reason the website was set up is simple: Everything is stored in one place, and as such, it is easy to access by both members through their login area and non-members.
Take a look around - there is something for everyone.
No, sorry.
Too busy having fun on the Broads...
Actually, yes.
Click on the link in the top right corner of the page to join.
Positive input only, please, in the spirit of helping other boat/mooring owners.
It is easy to get assistance. Send a message via the Contact Us page, via the Whatsapp group, or use the helper in the bottom right corner of the screen.
You will get a swift response to your message. If you need urgent assistance, add your phone number and we will contact you.
John's house backs onto the Marina. As a result, he is often plagued by people knocking on his door at all times. This website was built to alleviate that, and to allow him to both run a busy business and take care of his family through recent ill health, etc. So please respect his privacy from now on. If you need to speak to him directly, state this on the Contact page or in the WhatsApp group, and not at his front door. Thank you for being considerate.
The updated list of committee members is under the About Us page.
We are always looking for new committee members, so send a message via the Contact page.
We are registered under the Data Protection Act.
The registration number is: ZB890736
As such, we are allowed to store details on the site, and with your permission. If you do not want your details on there, or wish to remove any part of the information that we hold, please Contact Us
We will action your request immediately.
We do not hold ANY of your credit/debit card/bank details on the website.
Any payments are made through Stripe, a third-party payment processor.
If you pay via bank transfer, you do that through your bank, not us.
So you are 100% protected
John's house backs onto the Marina. As a result, he is often plagued by people knocking on his door at all times. This website was built to alleviate that, and to allow him to both run a busy business and take care of his family. So please respect his privacy from now on. If you need to speak to him directly, state this on the Contact page, not at his front door. Thank you for being considerate.
Okay, message us via the Contact Us page with the correct details of you/boat/plot number etc., and we will action it to your satisfaction. It is important that we have contact details in case of problems at the Marina, and we need to get hold of you.
There is no obligation to pay the £10 p.a. Club fees. The good news is that if you are a PAID Club member, other Club members will look after your boat and mooring. They will do any emergency work, such as securing your boat in bad weather/storms and keeping the ice clear from your boat in winter, etc.
And if you live a long way away and can't get down but need something, send us a message via the Contact Us page, and we will see if we can help out.
It's a small price to pay for peace of mind. But of course, it is up to you.
The MM fees are £30 p.a. and separate from Club fees. The MM fees are used towards upkeep of the private roads on the Marina, and other maintenance work needed to keep the Marina in good condition (gates, signs, Pennywort monitoring, etc. As with the Club fees, this is not obligatory. Look at it this way - do you use the roads to get to your mooring? If so, would you like them kept in good condition? Then chip in, so to speak.